FAQ

Asa Market is the key to finding the flavours of the Middle East at your doorstep. We are an online supermarket specialising in premium Persian and Middle Eastern food products and more. With over 10 years’ experience in the wholesale industry, our products sold on Asa Market are of fantastic value and prices. 

 

Please note, if you would like to enquire about our wholesale prices and products, you can do so by emailing us at [email protected] or by contacting via telephone on 07976962859.

You can shop at any time with us on our website, and deliveries will be sent across Monday-Friday.

Shopping at Asa Market is easy! Simply browse through the various categories and when you are ready, click ‘Add to Basket’ on the item you wish to add to your cart. Once you are done, simply go to checkout, fill in all the necessary details including payment and that’s it!

We deliver across Mainland UK (England, Scotland & Wales excluding Scottish Highlands and Islands).

Yes, our couriers deliver straight to your doorstep, so you can shop from the comfort of your home.

Once you have placed your order and it has been passed onto the couriers, you should receive an email or text notification from them.  The couriers will be able to update you on the location of your package.

You can pay by entering your card details at checkout. The payment provider we use is Global Payments.

No, payments can only be made online at checkout.

If you have received an incorrect or damaged item, please notify us by sending an email as soon as possible to [email protected] and a member of the team will respond to you within 48 hours. Please note you will be asked to provide photographic evidence of any damaged goods.

Refunds will be delivered to the original payment method used.

We want you to be completely satisfied with our products and services. If, any reason you are not happy and wish to return anything bought from asamarket.com, we will be happy to offer refunds or exchanges provided the goods are in a fully resalable condition. In such circumstances, please contact us or email us to [email protected] and we will guide you the process.

 

Please refer to our ‘Returns Policy’ for further information. 

Refunds will have post and packing charges deducted. Where an order qualified for free post and packing, we will deduct our post and packing costs from the refund. 

Delivery takes between 2-4 working days.

As the founders of Asa Market have over a decade’s experience in the wholesale industry, any of the products sold at asamarket.com are of the best, most competitive prices.

You can shop your beloved Persian and Middle Eastern groceries and pantry staples here at Asa Market! 

We have a minimum order of £20.

Delivery if free for orders £50 and above. For orders under £50, there is a delivery charge of £3.99.

Here at Asa Market our focus is on providing premium quality products with fantastic value for money. Our products undergo strict quality control measures to ensure that you receive the best quality products. We welcome you all to experience the best products from back home in the comfort of your home.

You can email us at [email protected] and a member of the team will respond to your query within 3 working days.