Iranian Cold Drinks
FAQ
FAQ
Asa Market is the key to finding the flavours of the Middle East at your doorstep. We are an online supermarket specialising in premium Persian and Middle Eastern food products and more.
With over 10 years’ experience in the wholesale industry, our products sold on Asa Market are of fantastic value and prices. Browse the questions below to learn more about ordering, delivery, payments, returns, and support.
At a glance
Everything shoppers usually ask about, in one place.
- Deliveries across Mainland UK, Monday to Friday.
- No minimum order.
- Delivery charges between £4.99 and £11.99, depending on postcode.
- Online card payments through Global Payments.
- Wholesale enquiries by email or phone.
Quick answers
These short answers cover the essentials first, so shoppers can move from questions to checkout without digging through the full page.
Payment
Payments are taken online at checkout.
You can pay by entering your card details at checkout. The payment provider we use is Global Payments. Cash on delivery is not available.
Delivery
Delivery runs Monday to Friday across Mainland UK.
We deliver across Mainland UK, excluding the Scottish Highlands and Islands. Delivery charges are between £4.99 and £11.99, depending on the postcode.
Support
Wholesale and help requests are answered directly.
For wholesale enquiries, email sinafoodlondon@gmail.com or call 07976962859. For order issues, use info@asamarket.com.
Ordering and delivery
These answers explain how to browse, place an order, and follow the delivery process once the basket is on its way.
What is ASA Market?
Asa Market is the key to finding the flavours of the Middle East at your doorstep. We are an online supermarket specialising in premium Persian and Middle Eastern food products and more.
With over 10 years’ experience in the wholesale industry, our products sold on Asa Market are of fantastic value and prices.
Are you open every day?
You can shop at any time with us on our website, and deliveries will be sent across Monday-Friday.
How do I order products or groceries from ASA Market?
Shopping at Asa Market is easy. Simply browse through the various categories and when you are ready, click Add to Basket on the item you wish to add to your cart. Once you are done, simply go to checkout, fill in all the necessary details including payment and that’s it.
Is my address in your coverage area?
We deliver across Mainland UK (England, Scotland and Wales excluding Scottish Highlands and Islands).
Is home delivery available?
Yes, our couriers deliver straight to your doorstep, so you can shop from the comfort of your home.
How do I track my package?
Once you have placed your order and it has been passed onto the couriers, you should receive an email or text notification from them. The couriers will be able to update you on the location of your package.
What are the modes of payment?
You can pay by entering your card details at checkout. The payment provider we use is Global Payments.
Is cash on delivery available?
No, payments can only be made online at checkout.
How do I know when I will receive my delivery?
Delivery takes between 2 and 4 working days.
Is there a minimum order?
There is no minimum order.
Do you charge for delivery?
Delivery charges are between £4.99 and £11.99, depending on the postcode.
Returns, refunds, and support
If something goes wrong, these answers cover returns, refunds, order changes, and how to contact the team directly.
If any damages or wrong product is delivered, how do I return the products?
If you have received an incorrect or damaged item, please notify us by sending an email as soon as possible to info@asamarket.com and a member of the team will respond to you within 48 hours. Please note you will be asked to provide photographic evidence of any damaged goods.
How will I get my money back if I cancel the order?
Refunds will be delivered to the original payment method used.
How do I cancel an order?
We want you to be completely satisfied with our products and services. If, for any reason, you are not happy and wish to return anything bought from asamarket.com, we will be happy to offer refunds or exchanges provided the goods are in a fully resalable condition. In such circumstances, please contact us or email us to info@asamarket.com and we will guide you through the process.
Please refer to our Returns Policy for further information.
Is there any additional charge if I cancel an order?
Refunds will have post and packing charges deducted. Where an order qualified for free post and packing, we will deduct our post and packing costs from the refund.
Which supermarket is the cheapest for online shopping?
As the founders of Asa Market have over a decade’s experience in the wholesale industry, any of the products sold at asamarket.com are of the best, most competitive prices.
Where can I buy groceries online in the UK?
You can shop your beloved Persian and Middle Eastern groceries and pantry staples here at Asa Market.
Which is the Best Iranian Grocery Store in London?
Here at Asa Market our focus is on providing premium quality products with fantastic value for money. Our products undergo strict quality control measures to ensure that you receive the best quality products. We welcome you all to experience the best products from back home in the comfort of your home.
How do I contact you in case I have a question or need help?
You can email us at info@asamarket.com and a member of the team will respond to your query within 3 working days.
Still need help?
If your question is not covered above, the fastest route is to email the team or start shopping from the pantry categories directly.